FAQ
How do you ensure quality and customer satisfaction?
We take pride in our work and strive for excellence in every cleaning job. Our cleaners are trained professionals who follow strict quality standards. If you're not satisfied with any aspect of our service, please let us know, and we'll make it right.
Do I need to be home during the cleaning?
It's up to you. Many of our clients prefer to provide us with access to their homes, while others choose to be present during the cleaning. We can arrange a convenient solution based on your preferences.
What if I need to cancel or reschedule my cleaning appointment?
We understand that plans can change. Please contact us as soon as possible, and we'll do our best to accommodate your request.
Do I need to provide cleaning equipment?
No, we bring our own cleaning supplies and equipment. However, if you have specific products or equipment you prefer us to use, feel free to let us know.
Are your cleaners insured and background-checked?
Yes, all our cleaners undergo thorough background checks and are fully insured for your peace of mind.
How often can I schedule a cleaning service?
You can schedule cleaning services as frequently as you need, whether it's a one-time cleaning, weekly, fortnightly, or monthly service.
What services do you offer?
We offer a range of domestic cleaning services including regular cleaning, deep cleaning, move-in/move-out cleaning, and specialized services tailored to your needs.